WARRANTY POLICY

At VOGUE AUTOMOTIVE (“we,” “us,” or “our”), we stand by the quality and craftsmanship of our products. This warranty policy outlines the terms and conditions under which we offer warranty coverage for products purchased through our website (https://www.vogueautomotive.com).

Please read the following information carefully to understand the coverage provided.

At VOGUE AUTOMOTIVE (“we,” “us,” or “our”), we take pride in offering high-quality styling and performance parts. This warranty policy explains the coverage and limitations for products purchased directly through our website (https://www.vogueautomotive.com).

By purchasing from us, you agree to the terms outlined below.

Warranty Coverage for VA & VA Motorsports Products

We offer a one-year limited warranty on all products under our VA and VA Motorsports brands. This warranty is valid from the date of purchase and covers:

  • Manufacturing defects in materials or workmanship.

  • Fitment issues related to exterior styling components.

If a defect is confirmed within the warranty period, we will, at our discretion, repair or replace the product. If the product is no longer available, a suitable alternative or store credit may be provided.

Warranty for Products by Other Manufacturers

For parts and accessories not branded as VA or VA Motorsports, warranty coverage is provided by the original manufacturer.

  • Warranty periods and terms may vary between manufacturers.

  • Please refer to the specific product listing for details on the warranty offered.

  • For more comprehensive warranty information, you may also visit the respective manufacturer’s website.

If you encounter any issues with third-party products purchased through us, please contact our customer support first. We will do our best to assist you and help resolve the matter with the manufacturer wherever possible.

Exclusions & Limitations

Our warranty does not cover:

  • Damage resulting from incorrect installation, misuse, accidents, or use with non-approved parts.

  • Normal wear and tear, or cosmetic deterioration caused by environmental exposure.

  • Any costs related to labor, installation, removal, or vehicle downtime.

  • Issues arising from alterations, modifications, or improper maintenance.

We cannot accept responsibility for damages caused by the customer or third parties during the installation or use of our products.

This warranty applies only to the original purchaser and is not transferable.

How to Make a Warranty Claim

To submit a warranty claim:

  1. Contact us at [email protected] with a description of the issue, along with photos or videos if applicable, and proof of purchase (order confirmation or invoice).

  2. Our team will review your claim and advise on the next steps.

  3. If requested, return the product to us for inspection. Return shipping costs are initially covered by the customer but may be reimbursed if the claim is approved.

Once we receive the returned item, we aim to assess and resolve warranty claims within 7 business days.

If your claim is validated, you can choose from:

  • A replacement item (if available),

  • Store credit equal to the product’s value,

  • A full refund to your original payment method.

Liability & Costs Not Covered

Our warranty strictly covers the product itself. We do not cover:

  • Labor charges for removal or reinstallation,

  • Shipping costs (unless otherwise agreed upon),

  • Indirect or consequential damages resulting from product failure.

Changes to Warranty Terms

We reserve the right to amend this warranty policy at any time without notice. Updates will be published on this page, and we encourage customers to review the terms periodically.

Need Help?

For any warranty-related questions or claims, reach out to us at:

📧 Email: [email protected]
📞 Phone: +37060510005
🕘 Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT +3)